Shipping Policy
We aim to get your order to you as quickly and efficiently as possible.
📦 Delivery Time
All orders are processed promptly and delivered within 5–7 working days.
🏡 Delivery Type
We offer kerbside delivery only. This means your items will be delivered to the nearest accessible point at the front of your property — we are unable to carry items into your home or garden.
📞 Missed Deliveries
If you're not available to receive the delivery:
- The courier will leave a card or attempt to contact you.
- You will need to call us to rearrange delivery.
Please note that missed delivery may result in additional charges.
Let me know if you want to add:
- Shipping costs or free delivery thresholds
- Delivery to remote areas or exceptions
- Details for large/heavy items or pallet deliveries
❗ Shipping Delays
If there are any unexpected delays, we will notify you as soon as possible via email or phone. Please allow for additional time during busy seasons or national holidays.
📩 Questions?
For any questions about your delivery, feel free to contact our team:
📧 Email: info@backyardlandscapingco.co.uk
📞 Phone: 0330 133 1423
Backyard Landscaping is a trading name of The Construction Supplier Ltd, a registered UK company (No. 15972703) based at:
127a The Straits, Dudley, DY3 3AW, United Kingdom